Community & Business Banker

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible. Generous Paid Time Off (PTO) in addition to paid federal holidays, Child Care Assistance Program for eligible dependent(s), and an exercise reimbursement program for employees.

The Community & Business Banker delivers personalized client service by holding financial conversations with clients and prospects to determine needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with an emphasis on First Interstate Bank’s Service Commitments and in accordance with our vision and values.

• Delivers personalized client service in person and over the phone by answering client questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards, and originates all types of personal loans.
• Processes new consumer and new small business loan requests.
• Conducts financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Identifies referral opportunities to other lines of business (e.g., Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management) while fully embracing and utilizing 360 View to document referrals and other client activity.
• Builds client relationships through outbound engagement and proactive measures.
• Performs teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, processing loan payments, and accurately counting currency and coin.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made for disabilities.

• Strong attention to detail and ability to follow verbal and written instructions.
• Maintains confidentiality at all times.
• Uses tact and diplomacy effectively when interacting with clients and coworkers.
• Proficient in personal computers, Microsoft software programs, and ten‑key skills.
• Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
• Reads and comprehends simple instructions, short correspondence, and memos.
• Writes simple correspondence.
• Presents information effectively in one‑on‑one and small‑group settings.
• Adds, subtracts, multiplies, and divides in all units of measure using whole numbers, fractions, and decimals.
• Computes rates and percentages and draws and interprets bar graphs.
• Applies common‑sense understanding to carry out detailed but uncomplicated written or oral instructions.
• Solves problems involving a few concrete variables in standardized situations.
• Demonstrates timely completion of work and adjusts to workload demands to meet deadlines.
• Produces complete and accurate work, showing pride and professionalism.
• Takes personal initiative and sets a positive example for others.
• Complies with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations.
• Background investigation results must be acceptable.

• High School Diploma or General Education Degree (GED) required.
• Associate’s Degree preferred.
• 1–3 years banking or related experience required.

Dexterity of hands/fingers to operate computer keyboard and mouse. Frequently handling and hearing, occasionally lifting up to 25 lbs, sitting, occasionally standing, frequently talking, frequently walking, occasionally…