Community Banker II

Relationship Banker

Join Associated Bank as a Relationship Banker, where you’ll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you’ll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals.

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.

• High school diploma or equivalent.
• Up to 2 years of customer‑facing sales and/or service experience.
• Preferred:
  Experience in banking, financial services, or retail sales.

• Responsible for reporting suspicious activity as required by Bank Secrecy Act and related regulations.
• Responsible for reporting customer complaints and procedure violations to management or HR.
• Responsible for reporting ethical concerns via the Anonymous Ethics Hotline.

• Competitive hourly pay: $17.00 – $28.96 per hour.
• Retirement savings including 401(k) and pension plans.
• Paid time off to volunteer in your community.
• Employee Stock Purchase Plan.
• Well‑being programs and incentives.
• Parental leave and military benefits.
• Personal banking, loan, investment and insurance benefits.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. We are a participant in the E‑Verify Program and comply with all applicable laws and regulations.