Residential Loan Officer

Job Summary

The Residential Loan Officer plays a key role in building and growing customer relationships while guiding borrowers through the mortgage application process. This role offers the opportunity to expand your industry network, develop expertise across banking products, and make a meaningful impact in the communities we serve.

• Develop and maintain relationships with real estate professionals, builders, attorneys, and other referral sources to generate new business.
• Conduct compliant mortgage pre‑qualification interviews and recommend loan solutions aligned to customer needs.
• Manage residential mortgage loan applications from origination through processing while ensuring regulatory and policy compliance.
• Proactively follow up on leads and maintain a strong pipeline of prospective borrowers.
• Partner with customers to identify additional banking needs and refer or cross‑sell appropriate products and services.
• Promote mortgage lending programs within the community, including outreach to low‑to‑moderate income individuals and underserved areas.
• Collaborate with internal processing teams to support timely and efficient loan closings.
• Prepare and maintain accurate records and reports related to loan origination and customer activity.

• Bachelor’s degree or equivalent combination of education and experience.
• 1+ years of residential mortgage processing or loan origination experience within a financial institution or mortgage banking company.
• Ability to meet S.A.F.E. Act registration requirements and maintain compliance with applicable regulations.
• Successful completion of a credit check in accordance with Regulation Z requirements.

• Building referral networks within the real estate or financial services industry.
• Knowledge of mortgage lending products, compliance standards, and community outreach initiatives.
• Strong relationship‑building, communication, and customer service skills.

At Associated Bank Careers, you’ll join a collaborative team focused on helping customers and communities thrive. We invest in professional growth, career development, and creating opportunities for colleagues to expand their expertise across the organization.

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits and more.
• Personal banking, loan, investment and insurance benefits.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures.

Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline. Associated Banc‑Corp participates in the E‑Verify Program.

Associated Bank is Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.

$17.00 - $25.85 per hour