Paying Agent Associate

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

The Bond Paying Agent Associate provides assistance and support for all routine daily activities within the Trust organization. Specific job responsibilities include but are not limited to the following:

• Provides routine customer inquiry support for internal and external customers.
• Ensures timely deposit of all incoming receivables to the correct issuers and departmental control accounts.
• Monitors timely receipt of all receivables from issuers prior to payment due date.
• Inputs and prepares all ACH and wire disbursements to ensure timely payments on behalf of all issuers.
• Provides daily transaction history pertaining to the balancing of all paying agent and escrow control accounts.
• Reports, documents, researches, and recommends problem resolution for any out‑of‑balance items or any departmental concern.
• Inputs all new issuer accounts on the system, contract preparation, and initial fee invoicing.
• Performs all record retention scanning, reviewing, and filing activities.
• Prepares and disseminates all maturity, interest, and fee invoices.
• Processes all securities presented for transfer and redemption.
• Maintains accurate documentation of all processed transactions and activities.
• Documents departmental procedures as directed.
• Knows, understands and applies all Department procedures & policies related to assigned job duties.
• Completes assigned projects as directed.
• Assists others in the performance of their duties.

• Strong analytical skills and the ability to work independently or in a team environment and under pressure while adhering to strict deadlines.
• Good planning and organizational skills with strong attention to detail.
• Demonstrates strong interpersonal and communication skills, able to use discretion and identify problems quickly.
• Able to multitask and prioritize workload to meet all deadlines.
• Demonstrates strong and resourceful problem‑solving skills, while managing a large workload.
• Consistently maintains a high level of accuracy and efficiency in the performance of duties.
• Possesses excellent proofreading and writing skills.
• Possesses strong computer skills and the desire to learn new systems.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls;

reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation range (base pay): $47,613.00-$78,560.00. Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here:

Job number: R-

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

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FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)