Assistant Director, Packaging

UNO is Nebraska's public metropolitan research university - auniversity with strong academic values, diverse programs and learning opportunities, and significant relationships with our community that facilitate engaged teaching and research.

Assistant Director, Packaging

• Job Grade: AS23S
• Division:
  Institutional Effectiveness and Student Success
• College/Dept:
  Financial Support and Scholarship
• Department: FS&S
• Requisition Number:
• FTE (full-time equivalency): 100.00
• Work Schedule:
  
  Monday-Friday, 8AM-5PM, some nights and weekends
• Does the position provide the opportunity to work Remotely/Telecommuting?:
  No remote/telecommute opportunity
• Appointment Term: 12- 12/12 months
• Is this position essential personnel according to the inclement weather policy?:
  No
• Pay Information: 52,000
• Pay
  
  Schedule:
  
  Annually
• FLSA Designation:
  Exempt

Reporting to the Associate Director, Packaging and Loans, the Assistant Director is responsible for overseeing the financial aid packaging process, ensuring compliance with federal and state financial aid regulations, as well as institutional packaging guidelines. This role involves packaging batches of students through an automated process, as well as manual packaging students on an individual basis. The Assistant Director will provide direct supervision to the Financial Support Coordinator, Loans.

This position also processes post-packaging reports, over-award reports, third party reports, uncashed warrants, death protocols, less than half time reports, and loan checklists and service indicators. This position will serve as a backup for loan certifying processes. The Assistant Director works with the systems team to set up and test the batch packaging process annually. This position assists with developing and updating all policies and procedures related to packaging and other responsibilities to ensure alignment with federal regulations and institutional goals.

Administer and oversee the awarding and packaging of federal financial aid. Perform both mass and manual packaging processes to ensure students receive accurate and timely financial aid offers in accordance with federal regulations, as well as institutional policies and guidelines. Review and resolve complex packaging scenarios and collaborate with staff to support the effective delivery of student aid.

Percentage Of Time: 30

Essential Function:
Yes

Directly supervise the Financial Support Coordinator, Loans responsible for federal loan processing. Provide leadership, training, workflow management, and performance oversight to ensure accurate, timely, and compliant administration of Direct Loans, Parent PLUS Loans, Graduate PLUS Loans, and alternative loan programs while supporting exceptional service to students and families.

Percentage Of Time: 20

Essential Function:
Yes

Perform specialized financial aid processing activities that require individual review and intervention. Responsibilities include administration of the UNO Vets tuition waiver program, processing death protocols, managing uncashed warrants, reviewing third-party reports, monitoring less-than-half-time enrollment, and completing other aid-related adjustments to maintain accurate student aid records.

Percentage Of Time: 15

Essential Function:
Yes

Manage and review packaging-related reports to ensure the accuracy and compliance of financial aid awards. Monitor post-packaging reports, over-award reports, and other exception reports; identify discrepancies; make necessary adjustments; and ensure compliance with financial aid regulations.

Percentage Of Time: 15

Essential…