Residential Service Specialist

Position Title:

Supported Residential Service Specialist

Position Status:
Hourly / Non Exempt

PAY STRUCTURE: $17-$20 per hour (based on experience, education, bilingual skills & willingness to learn)

REPORT To:
Supported Residential Service Coordinator

The Supported Residential Service Specialist provides one-on-one, community-based support to adults with Intellectual and/or Developmental Disabilities (IDD) in their homes and local communities. This role focuses on teaching independent living skills through habilitative programming while promoting dignity, choice, safety, and meaningful community participation. Staff work independently in a 1:1 setting while maintaining strong communication with supervisors, guardians, and the support team.

Services are delivered in compliance with Nebraska DHHS regulations governing HCBS waiver and Supported Residential Services.

• Direct Support & Skill Development
  • Provide individualized (1:1) support in home and community settings
  • Implement 1–2 habilitative programs focused on independence (training provided)
  • Teach daily living skills including cleaning, cooking, laundry, routines, and organization
  • Assist with transportation, appointments, scheduling, and medication pick-up as appropriate
  • Support shopping, budgeting, and basic money-management skills
  • Encourage community involvement, social engagement, and inclusive experiences
  • Promote choice, self-advocacy, dignity, and respect at all times
• Documentation & Compliance
  • Complete accurate, timely documentation using agency-approved electronic systems (including EVV)
  • Track progress toward habilitative goals and communicate concerns or changes to supervisors
  • Maintain confidentiality and comply with HIPAA, mandated reporting laws, and agency policies
  • Deliver services in accordance with applicable Nebraska Administrative Code requirements
• Communication & Teamwork
  • Communicate professionally with supervisors, guardians, and team members
  • Participate in required training, meetings, and supervision
  • Follow individualized service plans, safety guidelines, and support strategies
• Quality & Safety Assurance Job Functions
  • Conducts audits on documentation to ensure client progress and safety
  • Participates in a 24/7 on‑call rotation to support crisis response involving individuals with developmental disabilities and their families.
  • Ensures timely reporting of critical incidents in accordance with mandated reporter laws and § Neb. Rev. Stat. requirements.
  • Informs the DD-Operations Director or COO of important issues concerning the clients and family operations.

• Minimum age 19
• High school diploma or GED
• Valid driver’s license, reliable vehicle, and current auto insurance
• Ability to pass state and national background checks

• 1–2 years of experience supporting individuals with developmental disabilities (not required; training provided)
• Experience working independently in home and community settings

• Ability to lift and carry up to 25 pounds
• Ability to navigate stairs and varied community environments
• Frequent local travel within assigned Nebraska service areas
• Flexible schedule including weekdays, evenings, and weekends
• Ability to sit, stand, walk, drive, and use mobile devices for extended periods

• Flexible Hours
  • We offer flexible scheduling options including weekday, weekend, and evening shifts. Shifts will be assigned based on availability and client needs.
  • Paid transportation offered
  • Part Time & Full Time hours
• Paid Holidays (Full Time employees only)
  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Friday after Thanksgiving
  • Christmas Eve
  • Christmas Day
  • Paid Birthday
• Affordable Employee Insurance (waiting period applies)
  • Health, Dental, Vision (Full Time only)
  • Short/long-term disability insurance (Full & Part Time)
  • Employee Life insurance policy in the amount of $25,000 (Full & Part Time)
  • 401k contribution /Company Profit Sharing (Full & Part Time)
• Paid Time Off (PTO) Accrual (Full Time employees)
  • 78 hours annually during first 2 years
  • 130 hours annually during years 3 & 4
  • 156 hours annually during years 5 & 6
  • 182 hours annually during years 7 & 8
  • 208 hours annually following 8 years of service
• Paid Time Off (PTO) Accrual (Part Time employees)
  • Accrual based on number hours worked
  • Eligible after 80 hours of consecutive employment

360 Community Services

9744 Mockingbird Dr Omaha, NE 68127