Supervisor, Revenue Cycle

Description

If you see a denied claim and think, "Let's figure out why," we should talk.

At Trillion Health & Hormone, we're growing, and with growth comes more patients, more providers, more insurance relationships, and more opportunities to improve how we operate.

We're looking for a Revenue Cycle Supervisor who understands that revenue cycle isn't just about submitting claims. It's about finding the problems behind the numbers, fixing the process, and making sure we are getting paid accurately and efficiently for the care we provide.

This is a hands-on role for someone who knows medical billing and coding, understands payer requirements, isn't afraid to dig into an A/R report, and enjoys figuring out why something isn't working.

You’ll oversee key aspects of our revenue cycle while working closely with operations, clinic leadership, providers, and other internal teams.

• Overseeing day-to-day revenue cycle activities, including billing, claims submission, payment posting, denials, A/R, and insurance follow-up
• Monitoring billing and reimbursement performance and identifying opportunities for improvement
• Reviewing denied and rejected claims to identify trends and root causes
• Maintaining working knowledge of payer-specific billing and coding requirements
• Collaborating with providers and clinical teams regarding documentation requirements that support accurate coding and billing
• Helping improve clean-claim rates and first-pass resolution
• Supporting initiatives focused on revenue integrity and reimbursement optimization
• Ensuring billing and coding practices remain compliant with applicable regulations and payer requirements
• Staying current on coding updates, reimbursement changes, and healthcare billing requirements
• Maintaining accurate billing and credentialing records
• Preparing, submitting, and tracking provider credentialing and re-credentialing applications
• Managing provider enrollment and maintenance with commercial payers and third-party administrators
• Maintaining provider files, including licenses, certifications, malpractice insurance, DEA registrations, and NPI documentation
• Assisting with insurance contracting and provider enrollment as we expand into new markets
• Providing dotted-line supervision to the Medical Coder

We're not looking for someone who simply keeps the existing process running.

We want someone who looks at the process and asks, "Why are we doing it this way?"

You’ll have the opportunity to identify inefficiencies, uncover trends, improve workflows, and help build revenue-cycle processes that can support a growing organization.

If you enjoy finding the missing piece in a puzzle, investigating why a claim was denied, or figuring out how to make a process work better, you’ll probably enjoy this role.

• At least 3 years of hands-on experience in medical billing, coding, revenue cycle operations, or healthcare finance
• Strong knowledge of CPT, ICD-10, and HCPCS coding
• Experience with denied claims, appeals, accounts receivable, and insurance follow-up
• Proficiency with EMR and medical billing systems
• Knowledge of payer contracts and fee schedules
• Understanding of healthcare reimbursement methodologies, including commercial insurance and government payers
• Knowledge of healthcare compliance and regulatory requirements related to billing and coding
• Strong analytical, organizational, and problem-solving skills
• Ability to work independently and manage multiple priorities in a fast-paced environment
• CPC, CRCR, or similar certification strongly preferred

• Analytical. You don't just see a number—you want to understand what is driving it.
• Persistent. A denied claim isn't the end of the story.
• A problem solver. You look for the root cause rather than repeatedly fixing the same symptom.
• Detail-oriented. Small errors in healthcare billing can have big consequences.
• Adaptable. We're growing, and our processes will continue to evolve.
• Collaborative. You can work with providers, clinic teams, operations, HR, and other departments to solve problems.
• Self-directed. You can identify what needs to be done and get moving…