Patient Outreach Specialist

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE

Requisition Number:

Department Int Med Infectious Diseases

Business Unit College of Medicine

Reg-Temp Full-Time Regular

Work Schedule Weekdays and weekends;
Hours may vary

Remote/Telecommuting No remote/telecommuting opportunity

The Benefits Specialist is responsible for the end-to-end administration of client eligibility and enrollment for the University of Nebraska Medical Center ( UNMC ) Ryan White programs. This role serves as a critical link to ensuring that individuals with HIV receive continuous access to core medical and support services while maintaining compliance with HRSA / HAB federal guidelines. Key duties include conducting comprehensive eligibility assessments, adjudicating applications, The Benefits Specialist also acts as an advocate, educating, assessing and assisting patients with identifying state, federal and private insurance options and ensuring the Ryan White program remains a payor of last resort.

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required

Education:

Associate's degree or equivalent

If any degree major/training is required, please specify the type. (

NOTE:

Concentration and minors are not equivalent to a major)

NA
(Will consider five years education/related experience)

Required Experience 3 years

If any experience is required, please specify what kind of experience:

Experience related to social services, human services, public health to include a strong understanding of state and federal benefits (i.e. Medicare, Medicaid, Affordable Care Act, and private insurance)..
(Will consider five years education/related experience)

Required License No

If yes, what is the required licensure/certification?

Required Computer Applications:
Not Applicable

1. Excellent interpersonal skills.
Communication

Skills:

Strong verbal and written skills. This position will be communicating with clinical personnel, patients, internal staff and external entities including but not limited to local, state and federal government programs, insurance companies, and community resource entities
2. Cultural Competence:
Ability to work with and build trust with diverse, vulnerable populations affected by HIV .
3. Results Driven Professional:
Evidence of self-motivation, creativity, and flexibility in meeting objectives.
4. Analytical

Skills:

Analytical

Skills:

Ability to collect, organize and analyze situations and information to identify gaps, or barriers, search out pertinent facts, identify and assist with logical, actionable solutions.
5. Computer proficient.
6. Organizational

Skills:

Proficient in managing complex projects, prioritizing multiple tasks, attention to detail and accuracy to enhance outcomes
7. Ability to work effectively with department coworkers, research subjects and external customers.
8. Confidentiality:
Strict adherence to HIPAA and confidentiality standards

If any degree/training is preferred, please specify the type:

Social Work, Human Services, Public Health.

Preferred License:
No

If yes, what is the preferred licensure/certification?:

Preferred Computer Applications:
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

Preferred Other Computer Applications: EPIC

Required fields are indicated with an asterisk (*).

• * Do you have a high school education or equivalent?
  • Yes
  • No
• * Do you have experience related to social services, human services, public health to include a strong understanding of state and federal benefits (i.e. Medicare, Medicaid, Affordable Care Act, and private insurance) ?
  • Yes
  • No
• * If you do have experience related to social services, human services, public health to include a strong understanding of state and federal benefits (i.e. Medicare, Medicaid, Affordable Care Act,…