Lead Medical Lab Client Service Representative
Listed on 2026-09-17
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Healthcare
Healthcare Administration
Lead Medical Lab Client Service Representative
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
Location
Location Omaha, NE
Requisition Number:
Requisition Number:
Department
Business Unit
Business Unit College of Medicine
Reg-Temp
Reg-Temp Full-Time Regular
Work Schedule
Remote/Telecommuting
Remote/Telecommuting No remote/telecommuting opportunity
Position Summary
Responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing. Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self‑motivation, and exacting detail. This position directs daily work of the Client Service Representative team to facilitate an efficient and effective work environment;
assists with the management of procedures including the review, changes, and implementation; as well as provides extensive client service communication with internal and external customers of Regional Pathology Services ( RPS ), the Nebraska Public Health Laboratory ( NPHL ), and the Department of Pathology and Microbiology.
Working Title Lead Medical Lab Client Service Representative
Job Title
Job Title Health Care Associate (Para)
Salary Grade
Salary Grade HC12H
Appointment Type
Appointment Type C2 - REG OFF/SERV HRLY
Salary Range
Salary Range $18.413 - $27.644/hourly
Job Requisition Begin Date
Job Requisition Begin Date 09/03/2026
Application Review Date
Application Review Date 09/10/2026
Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required
Education:
Required
Education:
High School education or equivalent
If any degree major/training is required, please specify the type. (
NOTE:
Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience
Required Experience 2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment
(Will consider two years post high school education/related experience)
Required License
Required License No
If yes, what is the required licensure/certification?
NA
Required Computer Applications:
Required Computer Applications:
Microsoft Word
Required Other Computer Applications:
Required Additional
Knowledge, Skills and Abilities:
- Skilled in customer service
- Ability in PC/data entry.
Preferred Education:
If any degree/training is preferred, please specify the type:
Healthcare or Biological Sciences.
Preferred Experience:
Outreach laboratory setting. Supervisory experience.
Preferred License:
Preferred License:
No
If yes, what is the preferred licensure/certification?:
NA
Preferred Computer Applications:
Preferred Computer Applications:
Microsoft Excel, Microsoft Outlook
Preferred Other Computer Applications:
Preferred Other Computer Applications:
Sunquest, CoPath, Epic or other patient records software
Preferred Additional
Knowledge, Skills and Abilities:
- Experience in customer service in healthcare environment.
Individuals who need accommodation during the online application or interview process may contact or unmcstaffing to request an accommodation.
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