Service Secretary - Labor & Delivery Nights

Position: Service Secretary - Labor & Delivery - 13 Hours/Week - Nights
## Service Secretary
- Labor & Delivery - 13 Hours/Week
- Nights Apply:
Methodist Women's Hospital
- Omaha, NE:
Part time:
Posted Today:
JR116297
** Why work for Nebraska Methodist Health System?
** At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge.

We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.
*
* Job Summary:

*
* Location:

Methodist Women's Hospital  Address: 707 N. 190th Plaza - Elkhorn, NE

Work Schedule:

Week 1 - Tues and Thurs 11:30pm to 3:30am, Fri 6:30pm to 11:30pm  Week 2 - Tues and Thurs 11:30pm to 3:30am, Sat 6:30pm to 11:30pm  Week 3 - Sun 6:30pm to 11:30pm, Tues and Thurs 11:30pm to 3:30am    Supports patient care delivery by providing clerical services.
** Responsibilities:**#
** Essential Functions
** 1. Promote positive impression and welcoming environment through customer service.
* Courteously greets and gives directions to patients, family members, visitors, physicians, staff, and other customers.
* Maintains safe, clean and neat work environment.
* Has no food at reception area; all drinks must be covered.
* Promote quiet environment at the Reception Desk and in the hallways.
* Demonstrate good communication style and interpersonal communication skills with patients/families.
* Prompt response and follow-up.2. Provide appropriate service specific to the age of the customer/patient, to ensure understanding and comfort level of treatment, as outlined in the Population Specific Criteria.
* Identify opportunities and provides individualized customer service according to customer needs.
* Screen visitors according to protocols.
3. Handle all general communication duties.
* Answers telephones promptly, courteously and with a smile; identifies self and unit.
* Maintains and operates the call and/or phone system.
* Distributes mail if applicable.
* Faxes/copies/scans information as required/requested.
* Makes announcements in a professional manner.
* Contacts caregiver promptly when patients have arrived.
* Maintains privacy and confidentiality of patients and staff information.
4. Assist with maintenance of electronic medical records.
* Establish the initial patient chart upon admission
* Maintain chart documents according to protocol.
* Process charts upon dismissal, breaks down chart so available for HIM timely and accurately.
* Help prepare records as appropriate for patient transfers and/or referrals.
* Scan medical documents in a timely and accurate manner.
5. Directly responsible to the staff nurse and/or staff and assists in the care of the patient by performing delegated activities utilizing the reciprocal process of the 4 Rights of Delegation.
* Right task (within the scope of practice, according to the job description, and based on the desired outcome, task routine, non-complex, low risk and predictable outcome.)
* Right person (assess competency by certification/licensure, job description, skills checklist, demonstrated
● skill.)
* Right communication (clear, concise, correct, complete.)
* Right feedback:
The Reciprocal Process (timely, specific, checkpoints.)6. Perform other unit specific duties as assigned.
* Assist in keeping the environment clean and tidy.
* Maintain, organize, and stock supplies.
*
* Schedule:

**…