Medical Lab Client Service Representative
Listed on 2026-09-27
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Healthcare
Healthcare Administration
Medical Lab Client Service Representative
UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.
LocationLocation Omaha, NE
Requisition NumberRequisition Number:
DepartmentBusiness Unit
Business UnitBusiness Unit College of Medicine
Reg-TempReg-Temp Full-Time Regular
Work ScheduleWork Schedule Monday - Friday 6:00 AM-2:30 PM with rotating weekends & holidays
Remote/TelecommutingRemote/Telecommuting No remote/telecommuting opportunity
Position SummaryClient Service Representative responsible for all duties related to processing and result reporting of outreach laboratory specimens directly impacting patient care: specimen handling, proper specimen storage, test ordering, test availability, specimen requirements and distribution of patient specimens for laboratory testing by Regional Pathology Services ( RPS ). Manages information pertaining to patient specimens, and provides responsible, difficult and precise technical and clerical assistance requiring independent judgement, self-motivation and exacting detail.
Provides extensive client service communication with internal and external customers of RPS and the Nebraska Public Health Laboratory ( NPHL ).
Medical Lab Client Service Representative
Job TitleHealth Care Associate (Para)
Salary GradeSalary Grade HC12H
Appointment TypeAppointment Type C2 - REG OFF/SERV HRLY
Salary RangeSalary Range $18.413 - $27.644/hourly
JobRequisition Begin Date
Job Requisition Begin Date 02/09/2026
Application Review DateApplication Review Date 02/16/2026
Review Date InformationInitial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required andPreferred Qualifications Required Education
High School education or equivalent
If any degree major/training is required, please specify the type. (
NOTE:
Concentration and minors are not equivalent to a major)
(Will consider two years post high school education/related experience)
Required Experience2 years
If any experience is required, please specify what kind of experience:
Clinical experience in a healthcare environment (Will consider two years post high school education/related experience)
Required LicenseNo
If yes, what is the required licensure/certification?
NA
Required Computer ApplicationsMicrosoft Word, Microsoft Outlook
Required Other Computer ApplicationsNA
Required Additional Knowledge,Skills and Abilities
Skilled in customer service.
Preferred EducationHealthcare or Biological Sciences.
Preferred ExperienceOutreach laboratory setting.
Preferred LicenseNo
If yes, what is the preferred licensure/certification?:
NA
Preferred Computer ApplicationsMicrosoft Excel
Preferred Other Computer ApplicationsSunquest, CoPath, Epic or other patient records software
Preferred Additional Knowledge,Skills and Abilities
Experience in customer service in healthcare environment.
Knowledge of medical terminology.
Ability in PC/data entry.
Ability to type 50 words per minute
Required fields are indicated with an asterisk (*).
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