Front Desk Supervisor

Property Description
At The Cottonwood, we’re more than just a boutique hotel— we’re a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha’s vibrant Blackstone District, our hotel stands as a modern icon with a deep‑rooted legacy. Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style.

Known for its stylish charm, state‑of‑the‑art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era.

Step into the spotlight at the Kimpton Cottonwood Hotel
, where history meets modern charm and every guest is treated like a cherished friend. As our Front Desk Supervisor
, you’ll be the face of the hotel—the warm welcome travelers remember, the trusted go‑to for your team, and the friendly guide locals love. If you’re energized by great conversations, exceptional service, and leading a crew that knows how to make every stay unforgettable, this is your stage.

You will supervise front desk operations, coordinate guest services, manage cash handling, oversee team scheduling, and foster an environment where hospitality is personal and collaborative. Your role includes welcoming guests, handling reservations, addressing guest concerns, and ensuring seamless communication with all hotel departments.

• Prior cash handling experience necessary
• High School graduate or G.E.D. equivalent
• Ability to communicate effectively with the public and other team members
• Read, write and speak English fluently
• Six months of front desk experience
• Strong computer skills
• Flexible schedule including nights and weekends

We offer a rich benefit program designed to enrich the lives and well‑being of our team members and their families.

• Multiple tiers of medical coverage
• Dental & vision coverage
• 24/7 tele‑doc service
• Free maintenance medications
• Pet insurance
• Hotel discounts
• Tuition reimbursement
• Paid time off (vacation, sick, bereavement, and holidays)
• 401(k) match

EOE AA
- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug‑free workplace. Pre‑employment drug test and background check required. We participate in E‑Verify.