Receptionist, Hospitality ​/ Hotel ​/ Catering

• Location 1111 Sterling Ridge Drive,Omaha, NE, 68144,United States
• Employee Type PRN/Temp employee

At Heritage Communities, you’re more than your title — you’re a vital part of a team that truly values every contribution. Whether you’re just getting started or looking to grow in your career, we offer a workplace where you’re supported, appreciated, and empowered to thrive as you improve the lives of others in our senior living communities.

As a PRN Concierge, you’ll play a hands‑on role in improving the lives of our residents by:

• Working on an as‑needed basis (PRN) to provide essential coverage for various shifts, including a consistent weekly schedule every Saturday from 2:00 PM – 8:00 PM.
• Greeting and directing visitors, and managing all incoming phone calls, transferring them to the appropriate person or department.
• Providing comprehensive administrative support to the business office, including mail and delivery management, faxing, scanning, and preparing training materials and schedules.
• Maintaining the reception area to ensure it is always clean, tidy, and welcoming for all residents, visitors, and associates.
• Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness.
• Building positive relationships with residents, their families, and team members.

• Availability to work on a flexible, as‑needed basis (days, evenings, and weekends) with a required commitment to work every Saturday from 2:00 PM – 8:00 PM.
• 1+ year of experience in a concierge role (preferred).
• 1+ year of experience in a senior living or related industry (preferred).
• High school diploma or equivalent.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with diverse groups, navigate challenging situations, and make sound decisions.
• Strong technical skills (e.g., Word, Excel, PowerPoint) and the ability to maintain confidential and privileged information (including HIPAA, residents, and associates).

At Heritage Communities, with 24 locations across 6 states, you’ll find a place to grow your career and make a meaningful impact every day. We live by our core values — Trust, Respect, Compassion, Fun, and Always Learning — and we’re here to support you like a true team.

• Same Day Pay – because your time matters.
• Paid Time Off – 2 weeks for full‑time, 1 week for part‑time in your first year.
• Free Meal Every Shift – enjoy a warm meal on us.
• Medical, Dental, and Vision – with low co‑pays.
• Company‑Paid Life & Disability Insurance
• 401(k) with up to 5% Match
• Tuition Assistance – up to $8,000/year for you, $2,500 for family members.
• Ongoing Training & Support – featuring diverse learning styles and mentorship opportunities.
• A Workplace That Feels Like Home – positive, team‑first culture.
• Employee Assistance Fund, Discounts and more!

* PRN-As‑needed basis. Required to work every Saturday from 2:00 PM – 8:00 PM.

• Community Address 1111 Sterling Ridge Dr, Omaha, NE 68144
• Community Name The Heritage at Sterling Ridge