Events Services Coordinator

Property Description

At The Cottonwood, we’re more than just a boutique hotel — we’re a proud team of passionate people who care deeply about what we do, how we do it, and the impact we make in our community. Located in Omaha's vibrant Blackstone District, where history continues to come to life, our hotel stands as a modern icon with a deep-rooted legacy.

Once the historic Blackstone Hotel, The Cottonwood has become a local gem, blending timeless elegance with contemporary style. Known for its stylish charm, state-of-the-art amenities, and a level of service that continually raises the bar in the hospitality industry, our hotel stands as a tribute to the past, refreshed for a new era.

Joining our team means stepping into an environment where creativity is celebrated, ideas are welcomed, and every role plays a key part in creating unforgettable guest experiences. Whether you’re welcoming guests at the front desk, crafting cocktails in our bar, or supporting behind the scenes, your work matters — and it’s appreciated. We’re proud of who we are: a team that works hard, supports one another, and genuinely loves what we do.

We believe hospitality should feel personal, and that starts with how we treat each other. Here, you’ll find a collaborative, uplifting culture where you’re encouraged to grow, shine, and make a difference.

If you’re looking for more than just a job — if you want to be part of a place that feels like home, where your talents are valued, and your passion has a purpose — then we’d love to meet you. Come join us at The Kimpton Cottonwood Hotel and be part of a team that’s redefining hospitality in Omaha — one guest, one moment, and one great team member at a time.

The Event Services Coordinator supports the Senior Event Sales Manager by overseeing the detailed planning and execution of events from the moment a contract is secured through the final stages of preparation. This role serves as a primary point of communication for clients, ensuring every detail is accurately documented, confirmed, and communicated to both the client and internal hotel departments.

Success in this position requires exceptional organizational skills, outstanding communication, and an unwavering attention to detail—because every detail matters. The Event Services Coordinator prepares comprehensive event orders, maintains accurate event files, coordinates timelines, updates client information, and ensures all event specifications are clearly communicated to operations teams. They assist with client correspondence, answer questions, manage changes, and help create a seamless planning experience while ensuring all departments are aligned for flawless event execution.

Additional responsibilities include preparing event documentation, maintaining organized records, assisting with administrative tasks, and supporting the Senior Event Sales Manager with day-to-day event coordination. The Event Services Coordinator plays a vital role in delivering the exceptional service and memorable experiences that have quickly made The Cottonwood known for hosting truly breathtaking events.

• High school diploma or equivalent.
• Previous hospitality, event planning, hotel, or administrative experience preferred.
• Strong written and verbal communication skills with professional email and business correspondence experience.
• Proficient with computers and standard office software; able to learn hotel and event management systems.
• Highly organized with exceptional attention to detail—because every detail matters.
• Able to manage multiple priorities while maintaining accuracy and a positive attitude.
• Professional, polished, and confident when interacting with clients, guests, and team members.
• Strong administrative and office skills, including scheduling, data entry, phones, and file management.
• Fluent in reading, writing, and speaking English.
• Able to perform the essential functions of the position safely and effectively.

At The Cottonwood, we're known for creating truly breathtaking events. We're looking for someone who shares our passion for excellence and understands that exceptional communication and attention to detail…