Housekeeping Attendant

SUMMARY:

Responsible for thoroughly cleaning suites, replenishing guest amenities, linens, and other articles in suites in accordance with extended stay standards, cleaning and stocking Suite Attendant carts, and linen/supply rooms.

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for the department.
• Rotate linen changing by extended stay schedule.
• Thoroughly clean assigned rooms, i.e., sweep, mop, vacuum, dust, clean commode, clean mirrors, and windows, change linens, make beds, clean iron caddy, and empty water from iron.
• Perform other general cleaning, i.e., vanity areas, coffee makers, etc.
• Maintain kitchen suite in accordance with extended stay standards.
• Check shower curtain for mildew, scum, and clean accordingly.
• Properly replace linen and guest amenities as needed.
• Clean and stock Suite Attendant carts and maintain them in a presentable manner.
• Check for missing and/or damaged furniture, equipment, etc., and report it to the Head Housekeeper. Fill out and turn in work orders to Head Housekeeper.
• Properly label lost and found articles and turn them in.
• Report maintenance problems in guest rooms immediately.