Chief Guest Experience & Operations Leader
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-04
Listing for:
Omaha's Henry Doorly Zoo and Aquarium
Full Time
position Listed on 2026-08-04
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
Omaha's Henry Doorly Zoo and Aquarium in Omaha, Nebraska seeks a Director of Guest Services to lead Membership, Ticketing, Rides & Attractions, Theater, and Animal Interactions. You will champion an exceptional end-to-end guest journey and align operations with the zoo's mission, attendance goals, and revenue objectives.
The role requires strategic leadership, data-driven decision making, and a commitment to accessibility, hospitality, and service excellence.
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