Director, Guest Experience & Operations
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-06
Listing for:
Omaha's Henry Doorly Zoo & Aquarium
Full Time
position Listed on 2026-08-06
Job specializations:
-
Hospitality / Hotel / Catering
Job Description & How to Apply Below
The Director of Guest Services at Omaha's Henry Doorly Zoo & Aquarium leads Membership, Ticketing, Rides & Attractions, Theater, and Animal Interactions to deliver a seamless guest experience. This executive role focuses on hospitality excellence, strategic planning, and revenue optimization while maintaining the highest standards of animal welfare and guest safety.
The position requires a bachelor's degree and at least eight years of leadership in guest-focused operations, with strong financial
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