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Front Desk Lead — Guest Experience

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Atrium Hospitality
Full Time position
Listed on 2026-08-17
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

Atrium Hospitality is hiring a Front Desk Supervisor for the Omaha Embassy Suites. You will oversee front-desk operations, greet guests warmly, and act as the primary problem solver for guests and teammates to ensure smooth daily functions.

You will handle check-ins and check-outs, train new front-desk team members, and resolve guest questions quickly and professionally. The role supports daily tasks like event sheet coordination, business center assistance, and maintaining a welcoming lobby.

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