Catering Sales Manager

Description

Are you passionate about hospitality and eager to work for one of the most recognized names in the industry? Do you aspire to grow your career at a premier hotel in downtown Omaha? If so, the Omaha Marriott at the Capital District is the perfect place for you! We are seeking a dedicated individual to join our dynamic team and contribute to the exceptional guest experience we're known for.

As a Sales Catering Manager, you’ll learn from a high-energy team with ongoing training and motivation, driving service excellence and seamless operations to create a memorable dining experience that keeps guests coming back for more.

Located in the heart of downtown Omaha, this upscale hotel offers world-class hospitality to guests and is ranked one of the leading hotels in the city. The Omaha Marriott Downtown’s commitment to providing outstanding guest experiences extends to its employees. Our property and brand pride itself on world-class service and superior style.

• Solicit and develop new business opportunities through client visits, telephone prospecting, networking, and relationship-building activities to achieve assigned revenue goals.
• Serve as the primary contact for corporate, social, and catering clients, responding to inquiries, conducting property tours, and promoting hotel facilities, services, and event capabilities.
• Prepare and present proposals, contracts, menus, and client correspondence in a professional, accurate, and timely manner.
• Plan, coordinate, and detail events and meetings, ensuring all client requirements are communicated effectively to operational departments for successful execution.
• Oversee event implementation and provide on-site support, working closely with hotel departments to ensure service excellence and guest satisfaction.
• Maintain strong client relationships through proactive communication and follow‑up, ensuring repeat business, client retention, and positive guest experiences.
• Monitor market conditions, industry trends, and competitor activity to identify business opportunities and maintain a competitive position in the marketplace.
• Prepare and maintain sales reports, forecasts, client records, and administrative documentation to support business planning and revenue generation efforts.
• Represent the hotel at community, business, networking, and special events, actively promoting the property and maintaining involvement in industry and organizational committees.
• Participate in departmental meetings, support hotel and corporate policies and procedures, and perform additional duties as assigned to achieve departmental and organizational objectives.

• High school diploma or equivalent. College degree preferred.
• Previous hotel or Catering Sales experience preferred.
• Good oral and written communication skills.
• Understanding the pace and expectations of guests in the hotel industry.
• Proficient computer and typing skills.
• Organizational skills with the ability to handle multiple projects and the ability to change assignments often with short notice.
• Analytical and mathematical skills necessary to calculate room blocks, event costs, budgets, forecasts, rates, and other sales‑related metrics.
• Ability to conduct hotel tours, attend client meetings, represent the hotel professionally, and travel for outside sales activities as needed.
• Ability to accurately enter, retrieve, and manage information while maintaining professionalism, strong telephone etiquette, and responsiveness to client inquiries.
• Ability to work a flexible schedule, meet departmental sales and financial objectives, and perform the physical requirements of the role, including standing, walking, and moving throughout the property as necessary.