Benefits Coordinator II - Omaha, NE

Omaha - Nebraska Medicine, Nebraska, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

The Benefits Coordinator II supports Nebraska Medicine in providing life-cycle benefit services to the client’s Human Resources department and employees. Responsibilities include a range of client-specified benefit administration and operation’s support services.

At BCInsourcing, we believe our people are our greatest strength. We strive to hire individuals from diverse backgrounds because different perspectives make us stronger, more innovative, and better equipped to serve others. If you are passionate about helping people and enjoy being part of a dynamic, team-oriented environment, you’ll feel right at home here.

BCInsourcing, a Lockton Company, is one of the nation’s leading benefit communication firms. Headquartered in Kansas City, we deliver customized benefit communication and administrative services to employees across the United States, partnering closely with our clients’ HR departments to support both organizations and their employees.

Location:
This position supports NE Medicine and is primarily remote. Candidates must reside in the Omaha, NE area, as occasional onsite attendance is required for trainings and other in-person needs.

• Develop a detailed understanding and in-depth working knowledge of the Nebraska Medicine's employer-sponsored benefit plans. Provides a variety of benefit services; based on client needs, duties include the administration and support of payroll preparation and reconciliations, billing reconciliations, COBRA services, Tax Advantaged Account administration and varied assistance program.
• Develop a detailed understanding and in-depth working knowledge of the client’s HRIS system processes and functionality, duties include benefit feed file oversight, payroll audit and reconciliation.
• Serves as a front-line liaison between the client’s Human Resources department, colleagues, BCInsourcing, and benefit carriers.
• Investigate and independently resolve benefit-related responsibilities, including payroll, deduction, billing, and claim issues.
• Responds to employee and carrier inquiries in a timely and accurate manner.
• Creates and maintains a proactive environment by promptly coordinating with Nebraska Medicine Benefits & Wellbeing team and other appropriate parties when recognizing an accelerated issue or unusual matter to collectively provide solutions and ensure it is resolved thoroughly and accurately.
• Performs other duties as requested by BCInsourcing.

REQUIRED EDUCATION AND EXPERIENCE

• High School Diploma/GED equivalent and/or related work experience demonstrating subject matter expert knowledge of benefit administration.
• Professional user experience operating in an HRIS payroll/benefits management system.
• At least 2-3 years of experience working in employee benefits.
• Working knowledge of benefit insurance products, including core and/or voluntary benefit insurance.
• Proven experience in operating in Microsoft Excel to include such things as sorting/filter, pivot tables and creating formulas.
• Demonstrate self-driven problem-solving skillset with limited supervision.

Demonstrate a clear ability to adhere to a step-by-step process while using deductive reasoning to produce positive outcomes.

PREFERRED EDUCATION AND EXPERIENCE

• Higher education or equivalent combination of education, training, and experience in a related field
• Workday experience preferred.

Total Rewards Summary

We offer a comprehensive total rewards package designed to support the health, financial well-being, and professional growth of our employees.

• Paid training and ongoing professional development
• Company-provided equipment
• Comprehensive medical, dental, and…