People Operations Specialist

Empower Every Team to Thrive

Quantum Workplace helps leaders build thriving teams—teams that are aligned on what matters, empowered to contribute, growing through development, and valued for the work they do.

We help make that happen through a connected talent platform that gives leaders a clear view of what’s happening across their teams. With more than 20 years in the HR technology space, we’ve partnered with thousands of organizations to help leaders turn insight into action that strengthens employee connection, performance, and business outcomes.

At Quantum Workplace, our people are our greatest lever for impact. We bring grit and hustle to our work, take ownership, and focus on doing work that matters. We pair that with care and flexibility—supporting people as whole humans and making space for work that’s meaningful and sustainable. In 2026, we were a winner for Inspiring Workplaces Awards

Check out our 2026 Employee Engagement Survey Results (yes, we use our own software):

• 97% response rate
• 83% overall favorability
• 97% favorable on the item "My immediate manager cares about me as a person."
• 95% favorable on the item "The people I work with treat each other with respect."

Check out our recent Stevie Award for Customer Service, and see what it means to be a Qwirk through this video!

At Quantum Workplace, we believe the employee experience does not happen by accident. It is built through strong systems, thoughtful processes, and meaningful interactions that help people feel supported and confident at work.

We are looking for a People Operations Specialist — a true multi-hat role that powers the operational engine behind our Employee Success, what we call our People team, while serving as a trusted, resource for employees and managers across the organization. This is the right fit for someone who loves structure, thrives on precision, and also genuinely enjoys being the person others turn to for clarity, support, and follow-through.

One day you're deep in HRIS data and payroll accuracy. The next you're sitting with a manager working through a tricky leave question, or helping an employee feel heard during a hard moment. If you like variety, ownership, and being trusted with both the systems and the people behind them, this role is built for you.

• Manage and optimize our HRIS, employee data, benefits administration, and payroll support processes with a high degree of accuracy and ownership.
• Lead and support HR projects that improve operational effectiveness and strengthen the employee experience like our mentorship program, internship program, and professional development and wellness.
• Drive usage of Quantum Workplace software internally and provide guidance to our Prod Dev teams.
• Interpret policies, data, and trends to provide thoughtful guidance and recommendations to employees and managers.
• Administer and track leaves of absence and maintain required employment documentation with discretion and care.
• Design, document, and continuously improve Employee Success team workflows to reduce manual work and increase efficiency.
• Evaluate and implement AI tools and automation to streamline reporting and enhance team productivity while preserving a high-touch employee experience.
• Build trust and real connection with employees and managers — you're often the first person they come to, and how you show up matters as much as what you know.
• Serve as a trusted resource for employees and managers, handling sensitive matters with professionalism, empathy, and sound judgment.
• Identify patterns in employee questions or operational challenges and proactively recommend improvements.
• Integrate inclusive practices into daily operations to ensure fairness and consistency across all People processes.

• You bring about 2 to 3 years of experience in HR, People Operations, HRIS administration, or something closely related.
• A SHRM-CP, PHR, or similar certification is a plus, but not a deal breaker.
• You've worked hands-on in an HRIS (we use Paylocity) and have supported benefits administration, not just observed it.
• You enjoy improving processes and have used reporting tools or AI to make work more efficient…