Information Systems Project Manager

Overview

This position is in the Shared Services Information Technology Department. The incumbent is responsible for leading and supporting the planning, implementation, and ongoing support of information technology initiatives that advance the mission of the court. The role manages IT projects from inception through completion, coordinating resources, timelines, and stakeholders while ensuring effective change management, user readiness, and minimal disruption to court operations.

• Provide daily help desk support to judges, chambers staff, and court personnel, diagnosing and resolving complex hardware, software, mobile device, and network connectivity issues, escalating unresolved matters as appropriate to ensure timely resolution.
• Configure, deploy, and maintain PCs, laptops, printers, and mobile devices; install and maintain operating systems, applications, and network management tools; ensure all systems are secure, reliable, and compliant with court and federal IT security standards.
• Evaluate and implement new technologies, develop and maintain technical documentation, deliver user training, and promote effective adoption and optimization of court technologies through clear communication, guidance, and ongoing support.