Associate Business Analyst

SMS is part of the Alliant family of companies. SMS is a full-service insurance marketing organization (IMO) dedicated to helping independent insurance agents leverage time, make more money, and put their business in a position of distinction. With products and agents in all 50 states, SMS offers the industry's most complete IMO experience. We support every facet of an agent's business, from our comprehensive senior product portfolio to our technology, services, and marketing programs.

More information is available on the company's website at:

Responsible for providing day-to-day procedural guidance for software applications, as well as implementation support for new technology applications. Assist with the oversight of technology utilization requirements, and the ongoing due diligence and auditing support. Support initiatives with development, testing, and implementation of new technology features.

• Gathers data, analyzes requirements and documents specifications for new system processes and enhancements.
• Identifies and researches system problems for root cause. Collaborates with team to analyze and recommend sound business solutions.
• Provides support with defining future system needs which satisfy the requirements of customers, business users, and application programmers.
• Builds thorough test plans and conducts system tests to verify that the system and screens contain accurate information; identifies and resolves problems where appropriate.
• Reviews and analyzes user requests for business system enhancements. Determines the long and short term impact on workflow, reporting, and programming requirements.
• Acts as resource to provide guidance to system users and/or application programmers.
• Trains users in proper utilization of business systems, including providing written procedures.
• Provides general support to external customers, system users and Information Technology staff.
• Works directly with application programmers to define the steps required to develop or modify system applications.
• Complies with agency management system data standards and data integrity (enter and maintain complete and accurate information).

• Associate's Degree in Business or Computer Science or equivalent combination of education and experience, preferred
• Related work experience in Computer Science, Accounting, or Auditing, required
• Insurance/Financial Services industry experience, preferred

• Knowledge of customer service principles and processes
• Knowledge of business and management principles involved in strategic planning
• Advanced understanding of computers and computer systems
• Excellent verbal and written communication skills
• Ability to convey information effectively
• Ability to identify strengths and weaknesses of solutions, conclusions, or approaches to problems

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"Successful people do those things that failures refuse to do."

Equal Opportunity Employer; SMS participates in the E-Verify system.

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply Now" button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at and let us know the nature of your request and contact information.

For more information on Alliant Insurance Service's benefits, .