IT Desktop Support

This job description provides detailed information about the Site Support Technician role, including responsibilities, qualifications, and benefits. However, it contains some redundant and poorly formatted sections, such as repeated job details and inconsistent use of HTML tags. To improve clarity and readability, I will remove duplicate content, organize the information more logically, and ensure proper use of HTML tags.

Here's the refined version:

Pay/Salary/Benefits/Perks:

• Contract Type: 6-Month Contract to Hire/Extensions
• Hourly Rate: $22-28/HR
• Salary upon Conversion: $55k (contingent upon experience)

Work from Home Policy: On-site 5 days a week. Reliable transportation required for travel between sites. Standard hours are 8am-5pm PST.

Work Environment/Culture: We are seeking an individual with strong communication skills and keen attention to detail. This role offers long-term growth opportunities within a supportive team environment.

Responsibilities:

• Technical Support: Troubleshoot hardware and software systems. Provide support directly to nurses, clinic staff, and doctors through ticket resolution.

Must-Have Qualifications and Skills:

• Experience: At least 3 years of experience in IT support, working on-site with users
• IT Ticketing Systems: Familiarity with IT ticketing systems such as Service Now.
• Communication: Strong interpersonal and communication skills.

Additional Details:

• Seniority Level: Mid-Senior level
• Employment Type: Contract
• Job Function: Information Technology
• Industries: Technology, Information and Internet

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