IT Infrastructure Engineer

15000 Valmont Plaza Omaha Nebraska 68154

Valmont is moving the world forward. We’re a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are advancing agricultural productivity and reimagining vital infrastructure to make life better. This position is 100% on-site in Omaha, NE.

Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce. Are you ready to move the world forward? Apply now.

“Conserving Resources, Improving Lives” is what Valmont is about. We are a growing $4B company investing in digital transformation. This position will be an individual contributor in our IT Infrastructure team, helping to design, deliver, and support new and existing infrastructure components across the organization. It is essential to embody Valmont’s core values of Passion, Integrity, Continuous Improvement, and Delivering Results while cultivating a workplace where employees feel valued, trusted, understood, and respected.

• This position reports to the Manager Systems Engineering and has no direct or indirect reports.
• This position requires 5 days in the office.
• Ability to travel up to 10%.
• Collaborate with Valmont staff, IT teams, leadership, and external partners to ensure smooth and reliable operation of software and systems for fulfilling business objectives and processes, including service improvements and action plans.
• Execute the design, deployment, monitoring, and maintenance of Information Technology systems, processes, tasks, tooling, and automation that conform to standards, policies, and established best practices.
• Develop and maintain functional documentation that details standard operating procedures, troubleshooting techniques, systems architecture, and solutions.
• Collaborate with internal resources and external vendors/solution providers to obtain stakeholder buy-in and design and deliver value-added services/capabilities to Valmont.
• Participate as a Subject Matter Expert (SME) in Major Incident Management Responses to Business Impacting Events and summarize, report, and implement process improvements.
• Implement and execute all activities related to continual service improvement processes.
• Develop and maintain relationships with stakeholders to understand and meet their service needs.
• Create required reports in response to business user needs.
• Use and evaluate appropriate tools to sense, alert, triage, respond, remediate, and manage the observability and execution within the IT ecosystem as required by changing conditions.
• Responsible for properly tracking and documenting all system problems, changes, and problem resolutions using the company trouble ticketing system.
• Responsible for properly tracking and documenting all project plans, scheduling, progress, changes, and problem resolutions using the team Project Management tooling.
• Create/Maintain rapport and teamwork with all members of Valmont's IT and business staff.
• Maintains a degree of self-directed activity.
• Willingness to comply with international travel regulations and requirements, including immunizations.
• Write and review supporting documentation for the software, such as release notes, help documentation, articles, and features.

• Preferred Bachelors with 5+ years relevant experience or Associate's degree with 7+ years of relevant experience or 9+ years of relevant experience.
• Experience/Certifications/Knowledge in Network Administration, Systems Analysis, Server Administration, or Support (consummate with the role - Systems, Network).
• Ability to design and install server and network racks with appropriate cable management techniques.
• Understanding of ITIL framework and service management tools.
• Strong analytical, documentation, and communication skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and reporting tools.
• Strong communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Expertise in Microsoft Intune and…