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Technical Support IT Support

Aspiring L1 Support Engineer - VoIP & Cloud Communications

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: VirtualVocations
Full Time position
Listed on 2026-02-13
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology support company is seeking an L1 Support Engineer specializing in VoIP and Cloud Communications. This role involves providing first-level troubleshooting, ticket handling for support requests, and delivering on-site customer support. Candidates should have a degree in IT or a related field, understanding of IT systems, and a willingness to learn about cloud technologies. Strong documentation skills are crucial for this position.
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