Business Application Administrator - Own systems—architecture and outcomes

Baird Holm is seeking a Business Application Administrator to join our highly skilled IS team! This role is the primary technical owner of the firm's core business applications, with a strong emphasis on enterprise financial systems and is responsible for advanced troubleshooting, workflow analysis, database-level support, and ongoing optimization of business critical applications used by attorneys, billing, and administrative teams.

Bring us your expertise and in turn, we can offer a complex role with variety and challenge, a comprehensive benefits package, 401k and profit sharing, mental wellness benefits and flexibility for work/life balance.

This position may be performed onsite or remotely. Remote employees must be available for onsite travel on a periodic basis to support business operations, collaboration, and project needs.

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• Bachelor's degree in computer science, Information Systems, or a related technical field.
• Minimum of 4 years of hands-on experience managing and supporting enterprise business applications.
• Demonstrated experience acting as the primary technical owner of one or more mission?critical systems.
• Strong experience with Microsoft SQL, including writing complex queries for troubleshooting, reporting, and controlled bulk updates.
• Experience supporting enterprise financial systems, professional billing systems, or similar transactional platforms.
• Experience with workflow-driven applications and business process automation.
• Advanced analytical and troubleshooting skills.
• Strong SQL and data analysis capability.
• Excellent time management, organization, and follow-through.
• Ability to work independently and make sound technical decisions.
• Clear, professional written and verbal communication skills.
• Strong customer service mindset with the ability to communicate technical concepts to non-technical users.