Senior Mainframe Operations

Senior Mainframe Operations Developer III - Software Engineering

Role description

The Senior Mainframe Operations role provides advanced operational support, technical guidance, and mentorship to Junior Resources. Senior Resources are responsible for stability, incident leadership, and operational excellence within the mainframe environment. The role supports 24x7 production operations and follows established procedures to detect, escalate, and resolve system issues in accordance with operational and security standards.

• Lead monitoring and control of mainframe production environments.
• Perform advanced operational tasks, including complex job recovery, system coordination, and troubleshooting.
• Serve as the primary escalation point for incidents, outages, and operational exceptions.
• Guide, coach, and mentor Junior Mainframe Operations Resources during training and on the job activities.
• Coordinate with system programmers, application teams, and infrastructure teams during incidents and changes.
• Support change management, releases, maintenance windows, and disaster recovery activities.
• Review and improve runbooks, procedures, and operational documentation.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

• 4‑5 years of experience supporting mainframe production operations.
• Proven ability to ensure system stability, availability, and compliance with operational and security standards.
• Demonstrated leadership during high‑severity incidents, including coordination, escalation, and resolution.
• Experience mentoring junior resources and providing technical guidance to support team effectiveness.
• Strong focus on operational excellence, knowledge sharing, and continuous improvement of support processes.

Role

Location:

Nebraska

Compensation Range: $68,000‑$102,000

Full‑time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company‑paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short‑ and long‑term disability benefits.

Regular employees may purchase additional voluntary short‑term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part‑time employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part‑time temporary employees receive 6 days of paid sick leave each year (pro‑rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and "fair chance" ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.