IT Service Desk Lead - Ops & Escalations
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-05-18
Listing for:
Argo Group
Full Time
position Listed on 2026-05-18
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Project Manager, IT Support
Job Description & How to Apply Below
Argo Group is seeking an IT Service Desk Supervisor in Omaha, Nebraska, responsible for the operational health of the Service Desk. This role involves leading a high-performing support team, overseeing incident management, and driving continuous improvement initiatives. Candidates should have a strong ITIL background, leadership skills, and experience in a 24x7 support environment. The compensation is between $75,000 and $85,000, with a comprehensive benefits package including health and professional development opportunities.
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