Implementation Project Specialist

Implementation Project Specialist

The Implementation Project Specialist is a key contributor in the Conversions and Implementations organization, working directly with clients, managing all or part of conversion and startup projects. You will be engaged in the project from beginning to end by planning, coordinating, and managing all activities involved in their assigned functional workstream areas.

• Manage all aspects of your assigned work streams from beginning to end, developing project plans, consulting with client on solutions, managing key deliverables, and reporting on issues, risks, and status
• Set up and customize the various products and services selected by the client, ensuring an end-to-end quality integration
• Help drive resolution of issues through problem solving, identification of necessary resources, and escalation
• Effectively manage client expectations and deliver client-ready communications
• Make information-based decisions and multi-task in a fast-paced environment
• Manage multiple concurrent project deliverables at once, keeping client and internal partners on task

• 2+ years of experience leading meetings and presentations through strong written and verbal communication skills
• 2+ years of proven experience in being adaptable, managing time effectively, problem solving, and ability to mitigate risks to project delivery
• 2+ years of client services and relationships experience
• 2+ years of experience with MS Office Suite (Excel, Outlook, Word, One Note, SharePoint)
• Bachelor's degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience

• Understanding of the Credit Card Issuing Industry and associated products
• Strong verbal and written communication skills with the ability to communicate across all levels of clients and internal staff
• Prior experience in converting to new processing platforms
• Minimal travel required (2-5 trips annually)
• Previous financial services industry, implementations, or installations experience highly desired

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.