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Mortgage Tech Support Specialist; Client-Facing

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: Intercontinental-Exchange
Full Time position
Listed on 2026-05-22
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Mortgage Tech Support Specialist (Client-Facing)

Intercontinental-Exchange is looking for a Client Support Specialist in Omaha, Nebraska. This role involves providing technical support for ICE Mortgage Technology, assisting clients effectively, and ensuring timely resolutions to their inquiries.

The ideal candidate should have at least 3 years of experience in a technical support role, strong multi-tasking abilities, and solid customer service skills. Knowledge of software like Adobe Acrobat and Microsoft Office is essential, along with experience in a SaaS environment.

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