IT Help Desk Lead & Service Delivery; Hybrid
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-05-26
Listing for:
Metropolitan Utilities District
Full Time
position Listed on 2026-05-26
Job specializations:
-
IT/Tech
Technical Support, Systems Administrator, IT Support, HelpDesk/Support
Job Description & How to Apply Below
The Metropolitan Utilities District is seeking a Supervisor for the Information Technology Help Desk in Omaha, Nebraska. This role involves overseeing daily operations, maintaining service quality, and ensuring effective technical support across the District's network. Candidates should possess strong leadership skills and experience in vendor management, alongside a degree in Computer Science or related fields.
Responsibilities include managing IT asset lifecycle, ensuring adherence to service level agreements, and enhancing customer satisfaction through process improvements.
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