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IT Support Specialist
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-05-27
Listing for:
Tfl-Inc
Full Time
position Listed on 2026-05-27
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Description
As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support. This role works closely with leadership, store teams, and vendors to ensure technology systems remain operational and efficient.
What You'll Do as an IT Support Specialist:- Provide technical support for store and corporate team members
- Troubleshoot hardware, software, internet, and network issues
- Assist with setup and maintenance of computers, printers, POS systems, and mobile devices
- Support company email systems, passwords, and user access management
- Coordinate with third-party vendors and service providers
- Assist with system updates, software installations, and equipment maintenance
- Monitor and help maintain company security and data protection practices
- Support onboarding and setup for new employees and locations
- Document technical issues and resolutions
- Travel to store locations as needed for support and installations
- Previous IT support or technical experience preferred
- Basic understanding of networking, hardware, and software troubleshooting
- Strong communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Experience with Microsoft Office, Google Workspace, and POS systems is a plus
- Strong problem-solving and organizational skills
- Ability to sit, stand, bend, and lift equipment as needed
- Ability to lift up to 50 pounds occasionally
- Competitive Pay
- Get paid when you need it with Daily Pay
- Flexible Scheduling/ Holiday Bonuses
- Complimentary Coffee & Fountain Drinks
- Employee exclusive rewards
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Personalized Career Growth
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