IT Desktop Intern: Hands-on PC Deployment & Help Desk

Company:

NICO National Indemnity Company Want to work for a company with unparalleled financial strength and stability that offers “large company” benefits with an exciting, friendly, and “small company” atmosphere? Our companies, as members of the Berkshire Hathaway group of Insurance Companies, provides opportunities for professionals interested in just that.
* Candidates must be local and able to work in Omaha for at least one year while taking on a full-time course load.

* Duties include:

Configuring new personal computers for users; assembling and installing hardware components; installing and configuring software; testing all aspects of hardware and software to ensure equipment is properly set up for end users

Reconfiguring existing personal computers and related software for users

Installing or upgrading software on workstations

Documenting computer configuration and inventory information

Following, maintaining, and updating documentation regarding the process of configuring and installing hardware and software

Light programming of small Intranet and Internet applications

During this internship, the student will learn:

How PCs are deployed and used in a business environment

Wired and wireless network troubleshooting techniques

PC hardware and software troubleshooting and repair

Skills for being a member of a help desk team Methods for deploying and managing anti-virus and Windows Updates

Qualifications:

Freshman or sophomore

Major in Computer Science, Computer Engineering, Information Assurance, MIS, or equivalent

Understanding and ability to configure personal computer hardware and related software

Knowledge of Windows 10 and Office Suite of Applications Familiarity with networking and client/server applications

Basic keyboarding skill

Ability to work well with others

Work with detail with accuracy

Maintain strict confidentiality

Lift and carry objects weighing up to 50 pounds

We want you to be involved! We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development. We also regularly seek employees input through company wide surveys.

We care about your health and wellbeing! Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, our Omaha office boasts a complimentary state-of-the-art onsite fitness center, and a robust wellness program.

Benefits, Perks and more! We offer retirement and savings plan with immediate enrollment with 100% employer match up to 5%, Medical, Dental and Vision for regular, full-time employees and eligible dependents, a dedicated Learning & Development program for employees to grow personally and professionally, 100% upfront Educational Reimbursement program, subsidized downtown parking, competitive time off policies including parental leave, an Employee Assistance program and much more!
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