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Service Desk Supervisor - Hybrid IT Support Lead
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-06-03
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
Genesis
10 is seeking a Service Desk Supervisor for a hybrid position with a major Insurance Company. This role involves supervising and mentoring Service Desk Analysts, ensuring adherence to service standards, and monitoring performance metrics.
The ideal candidate will have a Bachelor’s degree in IT or Computer Science, along with substantial supervisory experience in IT support roles. Excellent communication skills and ITIL knowledge are crucial for success in this position.
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