Logistics Systems Implementation Specialist

Role Overview

Senior Implementation Analyst – serve as liaison between Operations and IT, ensuring clear communication and maintaining relationships.

• Define business requirements for software, develop and conduct training, and resolve discrepancies to achieve company and customer objectives.
• Coordinate the collection, documentation and communication of business requirements and best practices to the IT team.
• Conduct training for software maintenance, startups and upgrades.
• Create training documents and resources for system users.
• Work with IT to develop testing scenarios, conduct system tests, identify discrepancies, troubleshoot solutions, and provide resolutions as needed.
• Proactively communicate with customers, employees and the management team to ensure necessary requirements are met.

• Bachelor’s degree in a related field or equivalent related work or military experience.
• 1 year of experience in logistics system implementation.
• Distribution/warehousing experience.
• Knowledge of automated software systems and implementation.
• Knowledge of Warehouse Management Systems (WMS), order management applications and database systems.

• Knowledge of SAP.
• Solid change management skills.
• 5 years of WMS configuration experience.
• Solid Microsoft Excel skills, especially building dropdowns, formatting, pivot tables and graphing.

Competitive compensation and a generous benefits package, including full health insurance (medical, dental, and vision), 401(k), life insurance, disability, and more.

GXO is proud to be an Equal Opportunity employer, including Disabled/Veterans.