Sr Quality Assurance Engineer

Job Title

Powering the world's payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI. You'll innovate, collaborate, and grow – in an energetic technology culture with decades of proven success. ACIers – in all roles and levels – are truly your colleagues and many are your friends. Our size and reach allow you to see the global impact of your work. You are visible, your talents are valued, and you are empowered to shape the future of payments.

Job Summary:

Assist in requirement design and validation. Validate software products through the use of systematic tests to develop, apply and maintain quality standards for company products. Develops and executes software test plans. Analyzes and writes test standards and procedures. Maintains documentation of test results to assist in validation and modification of software. Analyzes test results to ensure existing functionality and recommends corrective action.

Ability to lead automation efforts and ability to make automation framework decisions. Executes and provides feedback to engineers, architects, and product management on performance, load and stress tests that determine platform and application capabilities of the end-to-end system. Interacts with Vendors, Customers, and internal Sales and Support organizations.

Job Responsibilities:

• Involved in the design of product and project requirements. Identify test approaches, coverage, requirement gaps and risks. Ensures quality measures are included in the initial project design.
• Writes detailed test strategies and plans, making full use of different test estimation techniques in assessing best balance of coverage and efficiency for a project. Contributes directly to project estimation efforts.
• Writes detailed test scripts to test the functionality of the proposed system. Performs risk analysis on the various components of the system to determine how to use testing resources most effectively.
• Ensures requirements traceability in the team and identifies areas for improvement.
• Preparation and management of complex test environments and test data conditions.
• Focuses on solution oriented approach and identifies complete end to end testing needs involving multiple parts of a product and system.
• Manages the validation test phase including executing scripts, monitoring testers, logging and tracking problems found, and regression testing any changes made to the system.
• Able to design and manage automated test approach for projects and ensure that manual tests are automated using suitable tools and framework for the product.
• Reviews and approves the Integration Test Plan and Procedures produced by the product Quality Solution Expert/QE Lead. Validates the completion of Integrated Testing. Consults with development engineers in resolution of problems and suggest functional solutions.
• Develops technical training for ACI staff and customers.
• Develops, executes and analyzes the output from scripts that capture application and platform quality metrics.
• Provides Performance and Architecture support and guidance to product teams.
• Provides the Sales organization sizing support for potential customers requesting ACI products on ACI supported hardware platforms.
• Troubleshoots errors found in the test environment with minimal help from Development teams.
• Configures complex software solutions by following user guides and manuals instead of waiting to get helped by experts.
• Analyzes defects functionally and technically before assigning them to Development teams
• Supports project managers and other stakeholders to complete projects within schedule, without compromising quality.
• Raises quality issues to right levels of management using established channels of escalation.
• Perform other duties as assigned
• Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics.

Knowledge, Skills and Experience required for the job:

• Bachelor's degree in Computer Science or related field or equivalent experience in software testing.
• 5+ years Quality Assurance and/or systems testing experience is required.
• Experience in working with Test Management and Defect Management Tools.
• 3+…