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SaaS Client Success Engineer
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-07-01
Listing for:
ICE
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
ICE is seeking a customer-facing technical support representative to assist clients with ICE Mortgage Technology software solutions. The role involves problem resolution, service level attainment, and effective communication with clients, maintaining high professional standards.
Applicants should have a minimum of three years’ experience in technical support or one year plus a bachelor's degree. Strong troubleshooting skills, teamwork, and CRM documentation are essential. The position is located in Omaha, Nebraska.
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