Technical Data Analyst

Company

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Technical Data Analyst – Full‑Time, Exempt, In‑Office. Must be a US Citizen or Green Card Holder.

We are looking for a highly capable Technical Data Analyst to join our Claims Operations Compliance and Data team and work from our Richmond, VA office. Alternatively, this role can be filled in our Omaha, NE, New York City, NY, Albany, NY, Los Angeles, CA, and Chicago, IL offices. This position will serve as a technical lead on the U.S. Claims Data Solutions Team and focus on building and distributing claims reports and visualizations.

The role is a 100% in‑office position; candidates must be able to work on‑site during standard business hours.

• Perform work under limited technical direction and within broad limits and authority, on assignments reflecting potentially with significant impact on departmental results.
• Solve difficult problems that require an understanding of a broader set of issues.
• Gather and manipulate claims data from multiple operating systems, conduct analysis, identify trends, and summarize findings to tell the story behind the numbers.
• Support U.S. Claims compliance with governance‑related directives and assist Claims Compliance and Data Manager with projects on an as‑needed basis.
• Manage the Reporting Calendar to ensure an equitable distribution of work within the data team.
• Mentor solutions‑oriented staff and ensure team collaboration on data and compliance‑related initiatives.
• Serve as the key Claims business contact and liaison for reporting requests, helping to diagnose/validate the business need and prioritize requests for analysis and reports.
• Work directly with IT to ensure best practices are being followed in data collection, data accuracy, and data integrity.
• Ability to quickly evaluate the accuracy of data and information.

• Working knowledge of the claims business environment to effectively discuss and prioritize reporting needs.
• Minimum of five years’ experience focused on data and compliance in a claims environment, or equivalent experience working with data gathering and analysis.
• Experience supporting specialty programs and partnering with TPAs, MGAs, or other outside vendors preferred.
• Bachelor’s degree from an accredited university strongly preferred. Two or more related designations or four additional years of related experience focused on data and compliance or equivalent experience working with data gathering and analysis.
• Proficient in MS Suite of Products (particularly Power BI, Power Automate, and Power Apps) and other business‑related software.
• Prior experience with data profiling software is required, specifically:
  • Ability to read, understand, and develop SQL code / MS SQL Server / Oracle / Snowflake (experience with Python is required but a plus).
  • AI tools, such as Co‑Pilot or Snowflake Cortex.
  • Experience with data mining and profiling along with an ability to perform analysis across data groups.
• Understanding of claims compliance reporting and analysis.
• Familiarity with ISO and NCCI or any other statistical agent preferred.
• Good business acumen, understanding how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ profitability.
• Demonstrated ability to prioritize workload and handle multiple projects simultaneously.
• Strong customer focus with the ability to work directly with internal and external partners.
• Excellent communication skills and the ability to build lasting relationships.
• Natural curiosity and intellectual curiosity, consistently considering all options and not governed by conventional thinking.
• Desire to work in a fast‑paced environment.
• Effective time‑management skills and ability to prioritize while handling multiple tasks and deadlines.
• Ability to work independently, demonstrate sound judgment, and exhibit inner…