Technical Data Analyst

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Business Title(s): Technical Data Analyst

Employment Type: Full-Time

FLSA Status: Exempt

Location: In-Office

Eligibility: Must be a US Citizen or Green Card Holder to be considered.

We are looking for a highly capable Technical Data Analyst to join our Claims Operations Compliance and Data team and work from our Richmond, VA office. Alternatively, this role can be filled in our Omaha, NE, New York City, NY, Albany, NY, Los Angeles, CA, and Chicago, IL office. This role will serve as a technical lead on the US Claims Data Solutions Team.

The team’s mission includes but is not limited to building and distributing claims reports and visualization.

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

• Must be able to perform work under limited technical direction and within broad limits and authority, on assignments reflecting potentially with significant impact on departmental results.
• Solving difficult problems that requires an understanding of a broader set of issues.
• Gather and manipulate claims data from multiple operating systems, conduct analysis, identify trends, and summarize findings to “tell the story behind the numbers”.
• Support U.S. Claims compliance with governance related directives and assist Claims Compliance and Data Manager with projects on an as-needed basis
• Manage the Reporting Calendar to ensure an equitable distribution of work within data team
• Mentor solutions-oriented staff and ensure team collaboration on data and compliance related initiatives
• Serve as the key Claims business contact and liaison for reporting requests. This includes helping to diagnose/validate the business need and prioritize requests for analysis and reports
• Work directly with IT to ensure best practices are being followed in data collection, data accuracy, and data integrity
• Ability to quickly evaluate the accuracy of data and information.

• A working knowledge of the claims business environment in order to effectively discuss and prioritize reporting needs through:
• A minimum of five years’ experience focused on data and compliance in a claims environment or other equivalent experience working with data gathering and analysis.
• Experience supporting specialty programs and partnering with TPAs, MGAs, or other outside vendors preferred.
• Bachelor’s degree from an accredited university strongly preferred. Two or more related designations or four additional years of related experience focused on data and compliance or other equivalent experience working with data gathering and analysis.
• Proficient in MS Suite of Products (particularly Power BI, Power Automate, and Power Apps) and other business-related software.
• Prior experience with data profiling software is required, specifically:
  • Ability to read, understand and develop SQL code / MS SQL Server / Oracle / Snowflake (experience with Python is new required but definitely considered a plus)
  • AI tools, such as Co-Pilot or Snowflake Cortex
  • Experience with data mining and profiling along with an ability to perform analysis across data groups
• Understanding of claims compliance reporting and analysis
• Familiarity with ISO and NCCI or any other statistical agent preferred
• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).
• Demonstrated ability to prioritize workload and handle multiple projects simultaneously
• Strong customer focus – with the ability to work directly with internal and external partners
• Must have excellent communication skills and the ability to build lasting relationships.
• Exhibit natural curiosity
• Desire to work in a fast-paced environment.
• Excellent evaluation and…