Workstation Specialist

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE

Requisition Number:

Department IT Workstation Support

Business Unit Information Technology

Reg-Temp Full-Time Regular

Work Schedule Monday - Friday, 8:00 AM - 5:00 PM

Remote/Telecommuting No remote/telecommuting opportunity

Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; and documentation. This is a customer-oriented position and provides direct support for all desktop and endpoint related issues submitted by the enterprise.

Required

Education:

Bachelor's degree or equivalent

If any degree major/training is required, please specify the type. (

NOTE:

Concentration and minors are not equivalent to a major)

IT Management/Administration or related Information Technology field.
(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)

Required Experience No Experience

If any experience is required, please specify what kind of experience:

(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support)

Required License Yes

If yes, what is the required licensure/certification?

Valid driver’s license.

Required Computer Applications:
Not Applicable

Required Other Computer Applications:
Microsoft Windows and Microsoft Office Suite

Demonstrated strong interpersonal skills and communication skills; both oral and written required.

Preferred Education:

None Preferred

If any degree/training is preferred, please specify the type:

Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms ( SCCM , Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions

Preferred License:
No

If yes, what is the preferred licensure/certification?:

Proficient and advanced knowledge of all other requirements and preferences for this position.

• * Do you have a Bachelor's degree in IT Management/Administration or related Information Technology field?
  • Yes
  • No
• * Do you have experience related to configuration, installation and support of workstation hardware and information technology support?
  • Yes
  • No
• * If you do have experience related to configuration, installation and support of workstation hardware and information technology support, please elaborate (If No, indicate NA).

  (Open Ended Question)

• * Do you have a valid driver's license?
  • Yes
  • No
• * Are you proficient in Microsoft Windows and Microsoft Office Suite?
  • Yes
  • No
• * How did you hear about this position?
  • Careerlink
  • Employee Referral
  • HERC
  • Indeed
  • Job Fair
  • Lincoln Journal Star
  • Linkedin
  • Omaha World Herald
  • UNMC Job Site
  • Facebook
  • NEWorks
  • Handshake
  • Other
• * If Other, please specify the source. Otherwise, indicate NA.

  (Open Ended Question)

• * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
  • Yes
  • No