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Overnight Service Desk Analyst – Onsite
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-21
Listing for:
Genesis10
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Genesis
10 is seeking an Overnight Service Desk Analyst (Onsite) in Omaha, NE for a 6+ month contract-to-hire with a major Insurance Company. The role provides after-hours IT support, incident resolution, and service continuity across channels.
You will log and manage tickets in ITSM (Service Now), follow ITIL-based processes, and support UAM activities. Overnight shifts with weekend/holiday coverage are required, delivering professional, clear assistance to users.
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