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Client Support Engineer – SaaS Mortgage Tech
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-22
Listing for:
ICE
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
Intercontinental Exchange, Inc. is seeking a Client Support Specialist to serve as a technical support resource for ICE Mortgage Technology products and workflows. You will work on frontline support delivering timely resolutions and high customer satisfaction, leveraging SaaS experience and strong communication skills.
You will document issues in CRM, participate in the defect/enhancement loop, and uphold departmental guidelines while supporting cross-functional teams.
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