L1 Service Desk Support
Listed on 2026-08-24
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
L1 Service Desk Support
Work Location:
Omaha, NE 68102 - Onsite Duration of the project: 2+ Months Video/Virtual Interview Must have skills:
Entra , Exchange Online, SharePoint Online, One Drive, Intune, Outlook troubleshooting, MFA support
T2T migration exposure, device migration support
DomainAgriculture / Agri Commodities Trading
DetailedJob Description
• Provide L1 deskside support for M365 (Entra , Exchange Online, SharePoint Online, One Drive, Intune)
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation Minimum years of experience: 4-6 years
Education:
Bachelor's or Master of Engineering
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