Program Manager IV

Our client, a leading organization in the technology and financial services industry, is seeking a Program Manager IV- to join their team. As a Program Manager IV-, you will be part of the Client Implementation & Enablement department supporting cross-functional teams. The ideal candidate will demonstrate strong leadership, excellent communication skills, and a proactive approach to problem-solving, which will align successfully in the organization.

• Lead end-to-end technical onboarding programs for strategic clients, defining scope, milestones, success criteria, and acceptance standards.
• Build and implement repeatable onboarding frameworks, playbooks, templates, and automation to streamline processes and reduce operational effort.
• Manage technical integration projects including APIs, data migrations, connectors, and real-time flows, ensuring smooth architecture handoffs and environment provisioning.
• Serve as the senior client-facing program lead, facilitating kickoff meetings, status reviews, steering committees, and executive communications to set clear expectations and elevate issues proactively.
• Coordinate cross-functional delivery across engineering, product, security, compliance, QA, operations, professional services, and third-party vendors, managing dependencies and risks effectively.

• 7+ years of program or project management experience, with at least 3 years leading technical client onboarding or implementation programs.
• Proven track record delivering complex integrations such as APIs, data migrations, SSO, and payment systems across multiple engineering teams.
• Strong client-facing skills with the ability to present to senior executives, set expectations, and drive decision-making.
• Technical fluency in cloud architectures (AWS/Azure/GCP), REST APIs, authentication/authorization, data transformation, and CI/CD processes.
• Experience managing multi-party dependencies, negotiating trade-offs under time constraints, and using collaboration tools like Jira, Confluence, and Salesforce.

• Opportunity to lead high-impact client onboarding initiatives in a dynamic environment.
• Work with a diverse team of professionals committed to innovation and excellence.
• Enhance your skills in technical program management and client engagement.
• Be part of a forward-thinking organization that values continuous improvement and professional growth.
• Competitive compensation aligned with your expertise and experience.