UX Designer

Job Title:

UX Designer

We’re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation  will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We’re looking for a Senior UX Designer to lead user-centered design efforts for responsive digital products that solve complex customer and business challenges. In this onsite Omaha-based role, you will partner with product managers, delivery managers, developers, designers, and business stakeholders to drive work across research, strategy, interaction design, visual design, and usability testing. This is an ideal opportunity for a seasoned design professional who thrives in cross-functional environments, can simplify complex workflows, and brings clarity, influence, and craft to every stage of the design process.

• Lead end-to-end UX design initiatives, from discovery and research through wireframes, prototypes, testing, and final design delivery.

• Partner with cross-functional teams to define user needs, uncover pain points, and create thoughtful, high-impact design solutions.

• Plan and lead qualitative and quantitative user research using a mix of generative and evaluative methods.

• Translate research findings, analytics, and stakeholder input into actionable design recommendations and validated solutions.

• Design intuitive, usable, and visually compelling responsive applications for multiple user roles and product experiences.

• Apply design systems and accessibility standards, including WCAG, to ensure scalable and inclusive digital experiences.

• Create and maintain UX artifacts such as sketches, wireframes, visual comps, high-fidelity prototypes, user flows, journey maps, personas, research scripts, reports, and presentations.

• Conduct usability testing and synthesize results to improve task flows, interaction patterns, and overall user satisfaction.

• Communicate design rationale clearly and confidently to stakeholders, including senior leaders and business partners.

• Collaborate closely with development teams to support accurate execution of UX designs and maintain design integrity through implementation.

• Facilitate design discussions, critiques, and stakeholder workshops to align teams and move work forward effectively.

• Quickly build understanding of specialized business domains and complex operational workflows to inform better design decisions.

• Contribute to a matrixed UX team by offering feedback, mentoring early-career designers,…