NOC Engineer; Network Operations Center Omaha, Nebraska,

Job Title:

NOC Engineer (Network Operations Center) | Comp Nova AI | Omaha, Nebraska, USARecruiting Company:
Comp Nova AI

Job Location:

Omaha, Nebraska, USA (Onsite)
Job Type: Contract (C2C)
Shift Options

• 2nd Shift: 3:15 PM – 11:15 PM CDT
• 3rd Shift: 11:15 PM – 7:15 AM CDT

Comp Nova AI is seeking a highly motivated NOC Engineer to support and maintain mission-critical network and telecommunications infrastructure in a 24/7 operational environment. This role is ideal for a network operations professional with strong troubleshooting capabilities, telecom network experience, and a passion for ensuring maximum network availability, reliability, and performance across complex enterprise and operational technology environments.

As a NOC Engineer, you will be responsible for proactively monitoring, maintaining, and supporting enterprise, telecommunications, and operational technology (OT) networks. You will play a critical role in incident detection, troubleshooting, escalation management, and service restoration while working closely with telecom carriers, ISPs, vendors, and internal engineering teams. The position requires strong expertise in TCP/IP networking, routing and switching, Linux administration, and network monitoring platforms.

Candidates with experience supporting railway communications, SCADA systems, critical infrastructure, or transportation networks will have a distinct advantage. This role offers the opportunity to work in a fast-paced environment where operational excellence, technical expertise, and rapid incident response are essential to business success.

• Monitor and support enterprise, telecommunications, and operational technology (OT) network infrastructure.
• Perform real-time network monitoring, fault detection, alarm management, and incident response activities.
• Troubleshoot network connectivity issues involving routers, switches, firewalls, WAN links, VPNs, DNS, DHCP, and IP services.
• Support mission-critical telecom carrier, ISP, and enterprise communication networks.
• Monitor and maintain microwave radio communication systems and backhaul infrastructure.
• Coordinate with telecom vendors, service providers, ISPs, and third-party support organizations to resolve service-affecting issues.
• Manage incidents, escalations, service tickets, and SLA-driven restoration processes.
• Support Linux-based systems, servers, and operational applications.
• Execute planned maintenance activities, software upgrades, patching, and network configuration changes.
• Conduct root cause analysis and prepare detailed incident reports and post-incident documentation.
• Maintain accurate operational records, technical documentation, and knowledge base articles.
• Participate in shift-based operations and on-call support rotations to ensure continuous service availability.

• Minimum 3 years of experience in NOC, Network Operations, Telecommunications, ISP, or Enterprise Network Support environments.
• Strong knowledge of TCP/IP networking fundamentals and network troubleshooting methodologies.
• Hands-on experience with Routing & Switching technologies.
• Solid understanding of VLANs, DNS, DHCP, VPNs, and WAN technologies.
• Experience troubleshooting routers, switches, firewalls, and network infrastructure components.
• Experience supporting telecom carrier, ISP, or large-scale enterprise network environments.
• Linux system administration and troubleshooting experience.
• Understanding of Incident Management, Problem Management, Change Management, and Root Cause Analysis processes.
• Experience using network monitoring and observability tools.
• Strong…