Claims Associate II - Auto

Claims Associate II - Auto

Zurich is currently hiring a Claims Associate II to join their Auto Claims Team. This is a great opportunity to start a career in claims by learning how to interpret, investigate and evaluate policies and coverage issues, as well as claims handling and best practices. At this level, you will manage liability and property damage claims caseload that consists of low to moderate exposure.

You will own your assigned claims from end to end, resolving claims according to best practices. As part of Zurich North America’s commitment to service excellence, you will build partnerships with customers and brokers, and may be aligned to specific accounts.

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable.

While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report into one of the following North American Claims office(s):
Omaha, NE

• Bachelor’s Degree and no prior experience required in the Claims area
• High School Diploma or Equivalent and 2 or more years of experience in the Customer Service area
• Zurich Certified Insurance Apprentice including an Associate Degree and no prior experience required in the Claims area AND Must obtain and maintain required adjuster license(s)
• Experience with Microsoft Office

• Insurance industry, medical terminology, or medical billing knowledge
• Analytical and organizational skills
• Ability to multi-task
• Adapt to a changing environment
• Bodily Injury experience

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The pay range shown is a national average and may vary by location. The proposed hourly rate for this position is $22.02 - $30.24, with short-term incentive bonus eligibility set at 5%.

We offer competitive pay and comprehensive benefits for employees and their families.
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