Claims Technician

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it.

The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The Claims Technician, with moderate guidance, is responsible for initiating, directing, and controlling the activity in support of case management and the claims process in accordance with the Markel Service Standards. The Claims Technician may be called upon to assist the Claims organization with other responsibilities as requested by management. Unless otherwise indicated, all items included in the Outcome Statements are measured by Supervisor’s/Manager’s observations, quantity of work completed, external and internal feedback and Audits.

• Management of all incoming requests or correspondence coming from Insureds, Agents, or Claimantsregarding First Notice of Loss
• Identification of requests to determine appropriate routingof request and/or archival of request
• Understanding andexpertiseto execute on assigned Performance Goals via following prescribed training guidelines
• Adhere to prescribed productivity standards
• Adhere to prescribed accuracy standards
• Contribute to team meeting service level standards set forth by department leadership
• Maintain a professional working relationship with colleagues at Markel

• High School Diploma Required
• Strong written and typing skills
• Strong oral communication skills
• Adequate in Microsoft Office products (Outlook, Word, Excel)
• Strong Team Player

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

The hourly rate offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure,demonstrated competencies, geographic location, and other factors. The national averagehourlyrange for the Claims Technician is $19.69/hr- $27.08/hr with 5% incentive.

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

• We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.
• All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.
• We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.