Garage Bodily Injury Senior Claims Adjuster

Company

Argo Group

Argo Group is an underwriter of specialty insurance products in the property and casualty market. Argo offers a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. The Argo entities are wholly-owned subsidiaries of Clearbrook Group Holdings Inc.

Any employee, in any Clearbrook office, can apply for this opportunity and stay in their current location.

We are looking for a highly capable Garage Bodily Injury Senior Claims Adjuster to join our team and work from our Omaha office. This position adjudicates auto bodily injury claims and contributes to providing superb results for our clients. Information about the specialized underwriting business that generates claims this position will oversee can be found here:
Garage Liability Insurance | Transportation | Colony Specialty.

This is a 100% in-office position. Candidates must be able to work on-site at a designated company office during standard business hours.

• Working under limited technical direction and within broad limits and authority, adjudicate highly complex General Liability Bodily Injury claims on assignments reflecting potentially with significant impact on departmental results.
• Solving difficult problems that requires an understanding of a broader set of issues.
• Reporting to senior management and underwriters on claims trends and developments.
• Investigating claims promptly and thoroughly
• Analyzing claims forms, policies and endorsements, client instructions, and other records to determine whether the loss falls within the policy coverage.
• Investigating claims promptly and thoroughly, including interviewing all involved parties.
• Managing claims in litigation
• Managing diary timely and complete tasks to ensure that cases move to the best financial outcome and timely resolution.
• Properly setting claim reserves.
• Identifying, assigning, and coordinating the assignment and coordination of expertise resources to assist in case resolution.
• Preparing reports for file documentation
• Applying creative solutions which result in the best financial outcome.
• Negotiating settlements
• Processing mail and prioritizing workload.
• Completing telephone calls and written correspondence to/from various parties (insured, claimant, etc.).
• Having an appreciation and passion for strong claim management.

• An advanced knowledge of Garage Bodily Injury, as well as an exceptional customer service focus typically achieved through:

  • A minimum of five years’ experience adjudicating general liability bodily injury casualty claims
  • Bachelor’s degree from an accredited university required. Two or more insurance designations or four additional years of related experience adjudicating general liability bodily injury claims beyond the minimum experience required above may be substituted in lieu of a degree.

• Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argo Group and our customers’ ability to be profitable).

• Must have excellent communication skills and the ability to build lasting relationships.

• Exhibit natural curiosity and intellectual curiosity in order to consistently explore and consider all options and is not governed by conventional thinking.

• A strong focus on execution in getting things done right.
  
  Proven ability to consistently produce and deliver expected results to all stakeholders by:

  • Finding a way to achieve success through adversity.
  • Being solution (not problem) focused
  • Thinking with a global mindset first.

• Successful traits (flexibility, ability to thrive in change, being resourceful on your own) necessary to work in afast paced environment…